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SHIPPING:
We ship through USPS for both US and International orders. Customers are responsible for shipping costs, unless specifically noted. Shipping costs are calculated based on USPS rates and are dependent on the customer's shipping address. 

The Customer is responsible for all costs associated with shipping INCLUDING international duties, taxes and fees. 

RETURNS:
We accept returns for full refund on unused products if contact is made within 7 days of receiving the product.

Please email support@danielleoakeyshop.com to initiate return process.

Customer is responsible for return shipping fees. Return shipping costs for damaged goods are determined on a case by case basis.